I’m Barnaby, HOPE’s 14-year-old legal guru. We put cookies on your computer but they’re not very good because you can’t eat them. I tried and the IT people told me off! There are 3 different types of cookies we use. The first type is important coz you can’t buy anything without em. The second type helps you see the fings on our website that you like. Then there are third party cookies, even though when I was 3 none of them came to my party. They make fings work – except Peter, coz he’s lazy. Please click to learn more because my legal team wrote somefin much better and you should read it before you click accept.


Cookies Policy 




  • HOPE 5D Limited (company no. 12026927) (“us”, “our”, “we”) aims to provide users with a pleasant experience when browsing our website.  
  • We use cookies to distinguish you from other users, improve our website, enable you to add items to your shopping bag and analyse visitor’s numbers and behaviours.  
  • You can control the use of cookies through your browser settings. The cookies used for our sites can be used to identify you personally. 
  • You consent to our use of cookies in accordance with the terms set below by visiting our website and agreeing to this policy.  
  • You can withdraw consent at any point and block our cookies. However, all our cookies are ‘essential cookies’ (i.e strictly necessary to provide an online service) and if you do not give your consent, the normal functioning of the website will be affected and you will not be able to access the website.  

What is a cookie?  


  • A cookie is a small file of letters and numbers that we store on your device (computer or mobile device), if you agree, when you first visit a website. Generally, cookies are used to enhance user experience, but some are essential to access our website and our service. 
  • Cookies do not typically contain any information that personally identifies a user but personal information that we store about you may be linked to the information stored in and obtained from cookies. Where 'personal data' is processed by these cookies, we are the 'data controller' of that information, within the meaning of applicable data protection legislation 
  • Cookies can be used by websites to identify and track users as they navigate different pages on a website and identify users returning to a website. 

2. Types of cookies: 


  • Essential cookies: These are used to operate the core functions of our website, so that you may visit, move around it and use its features. You do not need to consent to these cookies in order for us to use them but you may be able to block them on your browser. However, without these, the proper functioning of the website will be affected and you will not be able to access any of the features of the website (signing into your online account, adding products to cart). These cookies do not store any personally identifiable information. 


  • First Party Cookies: Set and collected by the website itself, and only used by the site when a user is visiting it. 


  • Session Cookies: Only stored in a browser's memory until it is closed down. Used for many essential site functions, such as quickly loading a page. 


  • Third Party Cookies: These are cookies that are created by external domains (or websites) we use on our website. These are usually used for advertising, sharing videos, social media and informing third parties about your use of our site in order to deliver targeted messages and advertising to you. We do not have access to the information stored by these cookies and they are subject to the cookies policy of the third-party organisations. 


3. Our cookies 


  • To use our website, you will be required to accept cookies, as we can only provide you with certain, personalised features of our website by using them. 


  • Our cookies do not store personal information such as your full name, address or payment details; they just hold the 'key' that, once you're signed in, is associated with this information.  


You can find more information about the individual cookies we use and the purposes for which we use them in the table below:  


Cookie title  



Type and Duration 




This cookie is native to PHP applications.  

The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website.  

The cookie is a session cookie and is deleted when all the browser windows are closed. 

HTTP Cookie,  52 years 





HTTP Cookie, 20 days 


4. Third Party Cookies  


Please note that our website does not currently use any third-party cookies. We recommend checking the policy regularly to be up to date with any possible changes.  


5. Consenting to Cookies  


  • Once you sign up to our website you are thereby consenting to us storing your data. You can withdraw or change you consent for storing your data and for the use of cookies. You may amend your consent by contacting: customerservice@hope5d.com  

  • You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.


  • All our cookies are ‘essential cookies’ (strictly necessary to provide an online service). Therefore, if you do not give your consent to HOPE’s, the normal functioning of the website will be affected and you will not be able to access any of the website’s features. 


6. Deleting cookies 


You can delete any cookies that have been installed in the cookie folder of your browser. The various browsers provide different procedures to manage your settings. Please visit the help pages of your web browser in order to delete or refuse cookies. Keep in mind that if you delete all cookies, you will not be able to use the website. 







We keep this policy under regular review and monitor the implementation of the policy with consideration to its suitability, adequacy, and effectiveness. We will update this policy as necessary. This version was last updated on 8th February 2022.  


This policy aims to uphold the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2003 (SI 2003/2426) (as amended), the General Data Protection Regulation and the Data Protection Act 2018. It does not override any applicable laws and regulations in England and Wales.